What To Expect

We understand that arriving at a chiropractic office for the first time can be nerve-racking.

If you’ve never experienced chiropractic care before, you may not know what to expect when you come to our practice for the first time. How will you feel afterwards, what will happen during my appointment, will I get adjusted on my visit? …can be an overwhelming experience, we’re human too we get how new all of this is!
We want you to feel comfortable and relaxed in our practice, therefore we have spent a lot of time refining the journey for people just like you. We have removed any unnecessary stress, long waiting times and tension so you can feel safe and even excited for your first visit with us.

What to expect on your first visit with us:

Chiropractic care involves a series of visits, with each one building on the one prior to ensure you get the the absolute best care possible with long term results.


Visit 1) We’re all ears:

On your first visit with us, you will be welcomed with a smile and a friendly face. From there you will fill out
some paperwork so we get to know you better and ensure we get to the bottom of what’s most important to
you. We promise they aren’t too long! But we like to be thorough. Once your paperwork is completed you will immediately be taken in with one of our friendly Chiropractors for a de

Vist 2) Specific to your needs and goals:

On your second visit, the Chiropractor will report on the findings from all the tests performed and make recommendations based on these findings and your individual health goals. Once we have a complete picture of the problem and a working diagnosis we can then determine if Chiropractic care is the right approach. Of course, if we are not able to assist, we will recommend the right practitioner for you.Typically, when everything has been explained and any questions are answered, you will have your first
chiropractic adjustment

Visit 3) love that feeling!

Your Chiropractic Care has begun! Let’s celebrate that win, first of all, you took a huge step you are on the
path to Unlocking Better Health for you and your family! Dont worry you will get used to us celebrating your
wins with you! We will show you how to get the most out of your chiropractic care in the long term and we will get your schedule sorted. We understand life is busy and we arm you with everything in our arsenal you need to know to keep your care on track so that you can attain the goals and care you have set with your Chiropractor.Today we will also finalise financials and all other housekeeping, so all you need to worry about is healing.

Frequently Asked Questions

Does getting adjusted hurt?

Chiropractic Adjustments performed by a highly trained Chiropractor do not hurt. If you are already experiencing pain it is common to feel some discomfort with certain movements but the good news is that there are a wide variety of Chiropractic techniques to ensure that your body can be adjusted without pain. At Unlock Health we strive to minimise any discomfort you feel due to your injury and prepare you with exactly what to expect as your body heals over time.

What is the clicking or cracking sound?

The click you hear is not the bone itself. The sound is created when equal pressure in the body is restored, just like when a face-down cup is lifted off a wet surface. This promotes the body’s healing process to begin and restores the function of nerves in the area. There are even lots of Chiropractic techniques that have little to no cracking at all.

Are adjustments safe?

Chiropractic Adjustments are incredibly safe especially in comparison to traditional medical management. Chiropractors are one of the safest healthcare professions that exist today. However, with every health service from massage to surgery, there are always risks associated. Unlock Health ensures we minimize the risk as much as possible through a detailed health history, examination, and further testing to formulate the most accurate diagnosis possible. No two people are the same, we utilize a range of specific gentle chiropractic techniques tailored to each individual and discuss any possible risks with you prior to commencing care. We utilize state of the art equipment to ensure we deliver safe and effective chiropractic care for the whole community.

Will I get a Massage with my Adjustment?

At Unlock Health massage is not performed prior to a Chiropractic Adjustment. Massage will interfere with the spinal analysis performed by your chiropractor to identify specific areas within the body that require correction. In order to deliver a high-quality chiropractic adjustment an amount of tension within muscles and ligaments is also required to create the desired effect. Massage is a great addition to chiropractic care, just not directly prior to your chiropractic adjustment.

Once you start chiropractic care, do you have to keep going back?

Healing is a process and will not happen overnight. Many factors will contribute to how long your body will take to heal and repair including age, diet, exercise, stress, posture, and occupation. Recommendations around your chiropractic care are based on two key things. Your goals and our findings. The physical findings and your diagnosis is not something that you may have any control over, but your goals will grow and develop over time. It is very important to us that we reassess your goals and findings at consistent intervals as this will change your health recommendations moving forward. At Unlock Health we strive to provide you with support and strategies to continually improve your health in the long term.

Are chiropractors university-trained?

Yes, All of our Chiropractors have spent a minimum of 5 years at University. For the most part, this degree is the same as a medical degree for the first 3 years and then shifts to a special interest in the spine and nervous system.
Chiropractors are expertly trained on management and communication within the general community with a focus on the health of the nerves, joints, bones, and body as a whole.

Can you claim chiropractic care at Unlock Health on my health fund?

If your private health insurance policy covers you for Chiropractic then yes you can claim on your health fund from all of our practitioners, including Massage. We do not have Hi-Caps machine on site but we will give you a statement for you to easily claim from your health fund usually giving you cash back into your account. At Unlock Health we are here to help, our highly trained team can assist in your health funds claiming process if you experience any trouble or technology seems overwhelming.

Do I need to have x-rays?

Chiropractic x-rays are vastly different from medical x-rays. Our highly trained chiropractors are looking for more than broken bones or fractures. Chiropractors look for biomechanical faults within your spine and nervous system, and often chiropractic or motion study x-rays are the best and most efficient way to this. There are certain conditions that will exclude you from having x-rays such as pregnancy, in these circumstances there are different options available.We will always discuss any risks with you beforehand. At Unlock Health our state of the art equipment is designed to allow for the lowest exposure to radiation possible. Modern digital x-ray technology such as our machine have some of the lowest dose at equivalent to less than 2 weeks of radiation that you would accumulate in day to day life.

What is the difference between Chiropractic and Physiotherapy?

Physiotherapists are generally hospital trained and focus on post-surgical rehabilitation as well as Sports Injuries . When it comes to the spine they are generally focused on muscles and strength.

Do I need a referral to come to a chiropractor?

Not at all. You can make an appointment at our practice at any time. Chiropractic is a primary healthcare profession, which means you can attend without the need to see your Doctor or Specialist.
If you are on a chronic pain management scheme (EPC) or a DVA program you will need a referral from your GP so you can claim your visits.

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